Legal

Terms of Use

Last updated: 19 August 2026

1. About us

This website, elizzora.co.uk (the “Website”), is operated by Elizzora Luxury Cruise Collection Limited (“Elizzora”, “we”, “us”), a company registered in England and Wales under company number 17103509, with its registered office at 14 Northfield Place, Wetherby, England, LS22 6TB.

By using the Website, you agree to these Terms of Use. If you do not agree, please do not use the Website.

2. What we do

Elizzora is a cruise travel agency. Our Website showcases a curated selection of cruises and offers from cruise lines including Cunard, Princess, P&O Cruises and AMA Waterways. The Website is for information and enquiry only — you cannot book or pay online. To arrange a cruise, you contact us by phone or email and we help facilitate your booking with the relevant cruise line.

3. Bookings are made with the cruise line

Any cruise you book is provided by, and forms a contract with, the operating cruise line, subject to that cruise line’s own terms and conditions. Elizzora acts to help arrange your booking. Financial protection (such as ABTA and, for flight-inclusive packages, ATOL) is provided through the cruise lines under their respective memberships and licences, not held by Elizzora in its own name. You should read the relevant cruise line’s booking terms before confirming any booking.

4. Accuracy of information

We take care to keep the Website accurate and up to date, but cruise details, itineraries, availability and prices shown are indicative and can change. Prices and availability are confirmed by the cruise line at the time of booking. Nothing on the Website is an offer capable of acceptance or a guarantee that a particular cruise, cabin, date or price is available.

5. Using the Website

You agree to use the Website lawfully and not to:

  • use it in any way that breaches applicable laws or regulations;
  • attempt to gain unauthorised access to the Website or its systems;
  • introduce malicious code or otherwise harm the Website; or
  • copy, reproduce or exploit our content except as allowed below.

6. Intellectual property

All content on the Website — including text, images, logos, design and branding — is owned by or licensed to Elizzora and is protected by intellectual property laws. Cruise line names and logos are the property of their respective owners and are used to identify the cruises we offer. You may view and print content for your own personal, non-commercial use only. You may not reproduce, distribute or use our content for any other purpose without our permission.

7. Links to other sites

The Website may contain links to third-party websites (for example cruise lines or YouTube). We are not responsible for the content or practices of those sites, and a link does not imply our endorsement.

8. Our liability

We provide the Website “as is”. To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, the Website, or from reliance on any information on it. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded under law.

9. Privacy and cookies

Your use of the Website is also governed by our Privacy Policy and Cookie Policy.

10. Changes

We may update these Terms of Use from time to time. The current version will always be published on this page.

11. Governing law

These Terms of Use are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Elizzora Luxury Cruise Collection Limited, 14 Northfield Place, Wetherby, England, LS22 6TB — finance@elizzora.co.uk.